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May 2026

Swisscom Sign gains comprehensive workflow capabilities, giving multi-party signing processes more control — from the order of invitations to full traceability of every action.

Signing order​

You can define the order in which people are invited to sign. The next invitation is only sent once the previous signer has completed their action.

Integration: A signer who has not yet been invited is exposed with the WAITING value of SignerStatus on the GET /api/process/{processId} endpoint.

Related API version: 2.13.0

Remove or replace a signer​

Signers who have not yet signed can be removed individually from a running process, or replaced by another person, without cancelling the entire process.

Integration: Reflected by the REMOVED and REPLACED values of SignerStatus.

Related API version: 2.13.0

Decline a signature​

An invited person can actively decline a signature request and must provide a reason. The initiator is notified by email and the entire process is ended.

Integration: Reflected by the DECLINED value of SignerStatus.

Related API version: 2.13.0

Delegate (forward) a signature​

An invited person can delegate their signature request to someone else — useful when they are unavailable or responsibility changes. The original signer is then surfaced as REPLACED.

Related API version: 2.13.0